Don’t Miss this FREE All-Day IT Service Management Event in Phoenix!
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Interprom USA -
InterProm USA Corporation
Loyalist Certification Services (LCS)
Interface Technology Training
Check Point, Structured, NIKSUN
Learn answers to IT's current challenges of increased budget pressure while at the same time the dependency on reliable IT Services increases exponentially!
Examine every IT Service Management aspect providing you with answers to challenges with Service, Process, Organization and Technology quality!
The Arizona ITSM Summit agenda assures that your Return on Investment will at least be one 'to-do' when returning back to work the following day!
Keynote speakers representing industry thought leaders in the IT Service Management landscape!
Showcase of the industry finest IT Service Management vendors and solution providers, allowing you to become familiar with their offerings in an objective way!
The Arizona ITSM Summit is the only IT Service Management event that Arizona has to offer allowing you to 'shop' for answers and solutions involving ITIL, COBIT, Six Sigma and other IT frameworks!
The perfect opportunity to network and mingle with your (local) IT Service Management peers and learn from each other!
Offers you an opportunity to learn what the future direction of IT is all about: it's called IT Service Management! Make sure you get on board!
The Arizona ITSM Summit has something to offer for everyone in IT, whether you work in the data center or software development, are a support specialist or a manager, director, vice president or CIO!
"The Service Design Package and You!"
"Best Practices for Improving Data Center Operations"
"What will Strategy do for Me?"
"What's IT Serving? Check the Menu!"
"Thinking holistically: Enabling Lines of Business through Smarter Computing"
"Cloud vs. On-Premise Delivery Models: What makes the most financial and overall business sense for your business?"
"ITIL and the Cloud"
"Service Oriented Cloud Automation"
"Innovating Your ITSM and BSM Practices through Automation"
"IT Service Mangement Tool Selection and Implementation"
"CSI: From Concept to Results"
"Why is it slow?: Performance Analysis To Actionable Results"
"From Good ITSM to Great ITSM"
"Talking ITSM? - Careful, or you may just get your mouth washed out with soap!"
"CSI: Implementing Organizational Change"
KEYNOTE: "Looking Forward but Standing Still"
"IT Governance – What's your Maturity Plan?"
"Come to Training... It's Not about ITIL!"
KEYNOTE: "How To Get Customer-Centric, Service-Focused, And Automated"
Donated by Computer Associates
Donated by the Arizona ITSM Team
Donated by InterProm USA
Donated by Cherwell Software
Donated by TÜV SÜD
Donated by Check Point, Structured, Niksun
Donated by Navvia
Donated by Cask LLC
Donated by Interface TT
Donated by Serena Software.
Donated by IBM
Donated by BMC
Donated by Service-Now
Donated by FrontRange Solutions